Policies

Each purchase gives one named user a non-transferable licence to use the tool for their own design work, on one computer. The licence is activated online the first time the tool opens and is checked online each time it starts, so an internet connection is needed. Licences cannot be moved to another computer. Every copy carries the buyer's name and licence key; you may not resell, share or publish the files, and we may revoke licences that are shared. The tools assist engineering judgement; the user remains responsible for checking results and for designs they sign. BuildAura Civil Solutions is not liable for losses arising from use of the tools beyond the amount paid. Disputes fall under the jurisdiction of courts in Bhopal.

We collect your name, email and phone when you buy or enquire, only to deliver the product, issue receipts and provide support. Payments are processed by Razorpay; we never see or store your card or bank details. To check licences we store your licence key and a one-way fingerprint (hash) of your computer's hardware IDs. The website itself sets no tracking cookies; YouTube videos load only when you press play. We do not sell or share your data with third parties except as required by law. To see or delete your data, email [email protected].

Tools are digital products delivered by download, so orders cannot be cancelled once the download link is issued. If a tool does not run on your system and we cannot fix it within 7 days of your report, we refund the full amount and the licence is revoked. Approved refunds are credited to the original payment method within 5–7 working days.

No physical goods are shipped. After a successful payment, your licence key and download link are shown on screen at once and emailed to the address given at checkout. The link for your licensed copy allows one download and stays valid for 7 days; the program files can be downloaded any time from the Downloads page. If you have not received the email, check your spam folder and then contact [email protected] with your payment ID.

BuildAura Civil Solutions · BHOPAL | INDORE · +91-7000772524 · +91-9755425676 · [email protected]